Application Terms & Conditions
At Surety Bonds Direct, we stand behind our bond forms. If a state, federal government or other government bond obligee rejects the bond form and any subsequent revisions submitted by us on the basis of bond language, authenticity or legal format, we will refund your bond cost in full.
Some bond types including court, probate, and construction bonds are guaranteed subject to the additional documentation provided. Surety Bonds Direct is not responsible for rejections due to incorrect information provided by the requestor, agent, principal, or any indemnitors or failure to follow instructions provided with the bond. Surety Bonds Direct guarantees the surety bond provided but cannot guarantee any other portion of a related application or submission.
You agree to answer all questions truthfully and completely. Any person who knowingly and willfully presents false or misleading information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.
We realize that sometimes plans change and you may not need the bond you purchased. We try to help out in these situations whenever possible. When permitted by the surety company, a full premium refund (subject to a processing charge) is available in the event that the bond is not submitted to the designated obligee and the original surety bond form is returned to Surety Bonds Direct within 14 days of purchase. Additional cancellation fees may apply for bonds using premium financing.
Your official surety bond will be sent to you at the email address provided in the quote request whenever permitted by the state, city, federal government or other government entity requiring the surety bond. If an original (wet signature) bond is mandated, your bond will be shipped according to the method you selected above. You will not be charged for express shipping if we are able to email the official bond to you.
We can only guarantee same day shipping in cases where all information required of you to release the bond has been received in our office by 12:00pm Eastern Standard Time. This would include bonds that require signed applications (including co-signer applications) and other documentation requested. Bond orders placed, or documentation submitted, on Saturday, Sunday, or any major holidays will be shipped the following business day.
After bond issuance, if you need us to make changes to the official bond form as a result of incorrect information originally provided to us by you (e.g. your business name, address etc.), you agree to pay a processing charge to cover our costs to process a rider, endorsement or other required changes with the carrier and obligee. Additionally, any increases to the bond amount (bond limit or liability) or the bond term may result in premium increases.
For mid-term (requests during the term of the bond) cancellation requests, a return of unearned premium return may be available (subject to a processing charge). Some obligees and sureties do not allow the surety to cancel bonds mid-term as some first year premiums on bonds in force are fully earned and non-refundable. Partial premium refunds may also be available on renewal bonds, upon cancellation, subject to the terms and conditions of the surety bond form, applicable jurisdictional laws, and the policies of the issuing agencies, insurance carriers and other applicable regulatory authorities. Non-payment of premium or fees may result in bond cancellation.
Revised: July 8, 2019